Remote Management

There are already enough challenges to delivering profitable revenues without creating additional ones. Ensuring that the company network and its services provide even a small increase in reliability can have a dramatic effect on overall company profitability.

Cougar Hanson is able to identify weaknesses in the network through the constant monitoring of hardware components and applications. We can issue alerts when a fault is detected, enabling the root cause of the problem to be rapidly identified. Typically, it is the identification process that accounts for over 70% of the time taken to perform any remedial action.

Throughout the monitoring process, Cougar Hanson captures and stores data for representation in graphical form. This meaningful way of displaying historical information allows any trends to be identified and analysed. Benefits of this include being able to select the optimum time for network maintenance and for locating any data traffic bottlenecks
Monitoring network traffic, hardware (switches, servers, routers, etc...), as well as the processes and applications that are running (ie. Exchange, lIS, SQL. Etc...).

Cougar Hanson can then predict when failure is likely to occur and alerts any number of people via email, text, pager, or helpdesk when problems are likely to occur

Call Cougar Hanson on 01522 837261 for more information